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Samsung Washing Machine

Samsung Washing Machine 5C error

Water not draining

You can usually fix itFrom brand’s official support

Most people can clear this with the simple steps below.

Also shown as: 5E SC nd 15C

What it means

Water did not drain out in the expected time.

Common causes

  • Drain hose bent, blocked or placed too high
  • Drain/pump filter clogged with lint, coins or hair
  • Faulty drain pump

Try this at home first

Tick each step as you go

When to call a technician

If the pump hums or stays silent and the code repeats, the drain pump may need replacement.

Safety first

Always switch off at the wall socket or MCB before touching any part. Do not open the outdoor unit, control boards or gas pipes yourself — they carry high voltage and pressure.

Frequently asked questions

What does 5C mean on a Samsung Washing Machine?

Water not draining. Water did not drain out in the expected time.

Can I fix Samsung Washing Machine error 5C myself?

Usually yes. Start with: Switch off and unplug.

Is it safe to keep using the Washing Machine with 5C?

Yes, once the cause is fixed.

Other Samsung Washing Machine codes

4C Water not filling / water supply problem 4C2 Hot and cold hoses swapped OC Too much water (overflow) LC Water leak detected / Water level (pressure) sensor fault dC Door / lid not closed or not locking ddC Door / lid not closed or not locking SdC Detergent drawer / dispenser problem Ub Unbalanced load

All Samsung Washing Machine error codes

Same code on other brands

5E Defrost sensor faultSamsung Refrigerator

Sources

We write every explanation in our own words from these references.

Last checked: 2026-10-20