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Samsung Washing Machine

Samsung Washing Machine ddC error

Door / lid not closed or not locking

You can usually fix itFrom brand’s official support

Most people can clear this with the simple steps below.

Also shown as: dC3

What it means

The appliance cannot confirm that the door or lid is fully closed and locked.

Common causes

  • Clothes or an object caught in the door or seal
  • Door not pushed shut firmly
  • Faulty door lock or lid switch

Try this at home first

Tick each step as you go

When to call a technician

If the code continues, the door lock or lid switch needs replacement.

Safety first

Always switch off at the wall socket or MCB before touching any part. Do not open the outdoor unit, control boards or gas pipes yourself — they carry high voltage and pressure.

Frequently asked questions

What does ddC mean on a Samsung Washing Machine?

Door / lid not closed or not locking. The appliance cannot confirm that the door or lid is fully closed and locked.

Can I fix Samsung Washing Machine error ddC myself?

Usually yes. Start with: Open the door, remove anything caught in the seal and close it firmly until it clicks.

Is it safe to keep using the Washing Machine with ddC?

Yes, once the cause is fixed.

Other Samsung Washing Machine codes

4C Water not filling / water supply problem 4C2 Hot and cold hoses swapped 5C Water not draining OC Too much water (overflow) LC Water leak detected / Water level (pressure) sensor fault dC Door / lid not closed or not locking SdC Detergent drawer / dispenser problem Ub Unbalanced load Sud Too much foam (suds) 3C Motor / drum rotation fault bE Motor speed (Hall) sensor fault bE2 Button stuck / keypad fault

All Samsung Washing Machine error codes

Sources

We write every explanation in our own words from these references.

Last checked: 2026-10-20