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Samsung Washing Machine

Samsung Washing Machine HC error

Heating fault

Needs a technicianFrom brand’s official support

Try a reset once. If it comes back, a trained technician should repair it.

Also shown as: HE HE1 Hr

What it means

The water or oven did not heat up as expected, or the heating circuit has a fault.

Common causes

  • Faulty heating element
  • Temperature sensor fault
  • Hard-water scale on the heater
  • Wiring or board fault

Try this at home first

Tick each step as you go

When to call a technician

A technician should test the heater and sensor. Don’t open the appliance — it uses mains voltage.

Safety first

Always switch off at the wall socket or MCB before touching any part. Do not open the outdoor unit, control boards or gas pipes yourself — they carry high voltage and pressure.

Frequently asked questions

What does HC mean on a Samsung Washing Machine?

Heating fault. The water or oven did not heat up as expected, or the heating circuit has a fault.

Can I fix Samsung Washing Machine error HC myself?

You can try a reset first: Switch off and restart. If the code returns, call a technician.

Is it safe to keep using the Washing Machine with HC?

Avoid repeated restarts; running with this fault can cause more damage.

Other Samsung Washing Machine codes

SdC Detergent drawer / dispenser problem Ub Unbalanced load Sud Too much foam (suds) 3C Motor / drum rotation fault bE Motor speed (Hall) sensor fault bE2 Button stuck / keypad fault tC Water temperature sensor (NTC) fault 8C Vibration (MEMS) sensor fault PC Clutch / wash-spin shift fault AC Communication error (between control boards) 9C1 Power supply voltage problem Cb Calibration mode

All Samsung Washing Machine error codes

Same code on other brands

HC Hot and cold hoses swappedWhirlpool Washing Machine

Sources

We write every explanation in our own words from these references.

Last checked: 2026-10-20