Samsung Washing Machine
Samsung Washing Machine 3C error
Motor / drum rotation fault
Try a reset once. If it comes back, a trained technician should repair it.
Also shown as: 3E E3 13C
What it means
The motor is not running at the right speed, is locked, or its speed signal is wrong.
Common causes
- Overloaded drum or an object jamming it
- Faulty motor, worn brushes or speed sensor
- Loose motor wiring or faulty motor control board
Try this at home first
Tick each step as you go
When to call a technician
If the code repeats, the motor and its control need checking by a technician.
Safety first
Always switch off at the wall socket or MCB before touching any part. Do not open the outdoor unit, control boards or gas pipes yourself — they carry high voltage and pressure.
Frequently asked questions
What does 3C mean on a Samsung Washing Machine?
Motor / drum rotation fault. The motor is not running at the right speed, is locked, or its speed signal is wrong.
Can I fix Samsung Washing Machine error 3C myself?
You can try a reset first: Switch off and unplug for 5 minutes. If the code returns, call a technician.
Is it safe to keep using the Washing Machine with 3C?
Avoid repeated restarts; running with this fault can cause more damage.
Other Samsung Washing Machine codes
Same code on other brands
Sources
We write every explanation in our own words from these references.
Last checked: 2026-10-20