Samsung Washing Machine

Samsung Washing Machine tC error

Water temperature sensor (NTC) fault

Needs a technicianFrom brand’s official support

Try a reset once. If it comes back, a trained technician should repair it.

Also shown as: tE tE1

What it means

The control board is getting a wrong reading, or no reading, from the water temperature sensor (NTC). Usually the sensor, its wire or its plug is loose, damaged or has failed.

Common causes

Loose or rusted sensor plug on the control board
Sensor wire cut, pinched or bitten by rats
Sensor has failed (open or short circuit)
Less often, a fault on the control board

Try this at home first

Tick each step as you go

Switch off at the wall socket or MCB for 5 minutes, then restart
If the code does not come back, no further action is needed
Look for any visible wire damage from outside — do not open covers

When to call a technician

If the code returns after a reset, a technician needs to test and usually replace the sensor. It is a common, low-cost repair.

Safety first

Always switch off at the wall socket or MCB before touching any part. Do not open the outdoor unit, control boards or gas pipes yourself — they carry high voltage and pressure.

Frequently asked questions

What does tC mean on a Samsung Washing Machine?

Water temperature sensor (NTC) fault. The control board is getting a wrong reading, or no reading, from the water temperature sensor (NTC). Usually the sensor, its wire or its plug is loose, damaged or has failed.

Can I fix Samsung Washing Machine error tC myself?

You can try a reset first: Switch off at the wall socket or MCB for 5 minutes, then restart. If the code returns, call a technician.

Is it safe to keep using the Washing Machine with tC?

Avoid repeated restarts; running with this fault can cause more damage.

Other Samsung Washing Machine codes

Ub Unbalanced load Sud Too much foam (suds) 3C Motor / drum rotation fault bE Motor speed (Hall) sensor fault bE2 Button stuck / keypad fault HC Heating fault 8C Vibration (MEMS) sensor fault PC Clutch / wash-spin shift fault AC Communication error (between control boards) 9C1 Power supply voltage problem Cb Calibration mode dn Software update in progress

All Samsung Washing Machine error codes

Same code on other brands

tE Water temperature sensor (NTC) faultLG Washing Machine TE Communication error (display ↔ main board)Samsung Microwave

Sources

We write every explanation in our own words from these references.

Samsung US Support — Washer information and error codes

Last checked: 2026-10-20